Your Privacy

This Privacy Policy applies to all sites with in the gybol.com, gybol.org and gybol.co.uk domains (the “Sites”) and data we receive from you via these Sites. Gybol Limited ensures that any data received will be processed in accordance with the eight principles of the Data Protection Act 1998 and the policy set out below. Links provided to other sites are not covered by this Privacy Policy.

On our Site you can order products and services, make information requests, subscribe to marketing or support materials, or register yourself. The types of personal information you provide to us on these pages may include name, address, phone, email address, User Ids and passwords, billing information, transaction, credit card information and contact preferences.

We collect your personal data to help us understand your needs and interests and provide you with better services. Specifically, we use your information to provide the services you request, to communicate with you, to update you on services and benefits, and to better understand who uses our Sites and the pages they access so as to be able to improve the Sites.

Occasionally, we may also use your information to contact you for market research regarding Gybol Limited’s products and services. We will give you the opportunity to opt-out of market research and customers surveys.

We do not collect extra information about our visitors from other sources, such as public records or bodies, or private organisations.

If we wish to use your personal data for a new purpose, other than for which it was originally supplied, we will ask you first. We take seriously the trust you place in us.

Sometimes we may need to give information to our agents and subcontractors (such as telecoms companies like BT plc) for the purpose of processing your order. In these circumstances we always require that your information is kept safe and secure and only used in accordance with this policy..

Otherwise, unless we have your consent, we will ensure that your personal data will not be disclosed to other organisations, institutions and authorities unless required by law. We will not sell, rent or lease your personal data to others.

You agree that if we transfer ownership or management of the Site to a third party we may also transfer your data to such third party, provided such third party agrees to observe this policy.

We do give visitors to our Sites the option of using a secure transmission method to send us their personal data, unless otherwise indicated. However, your attention is drawn to the fact that insecure transmission means any information carried over the Internet is not secure; information can be intercepted, lost, redirected, changed and read by other people.

However, Gybol Limited acknowledges your trust and is committed to protecting the information you provide to us. To prevent unauthorized access, maintain accuracy, and ensure proper use of information, we have employed physical, electronic, and managerial processes to safeguard and secure the information we collect online.

All our employees and data processors, who have access to and are associated with the processing of personal data, are obliged to respect the confidentiality of our visitors' personal information.

We use leading technologies and encryption software to safeguard your data, and set strict security standards to prevent any unauthorised access to it.

We have systems that protect our customers and ourselves against fraud and other crime. We may use your personal information to prevent crime and trace those responsible. We may check your details with fraud prevention agencies. If you give us false or misleading information and we suspect fraud, we will record this. We and other organisations may use and search these records to help us to trace debtors, recover debt, prevent fraud and to manage your accounts, or check your identity to prevent money laundering, unless you provide use with other satisfactory proof of identity.

We do not use Cookies for collecting personal information.

The Sites do not automatically store or capture personal information other than logging your IP address. This information is not retained after you have logged off. We do not link information automatically logged by other means with personal data about specific individuals.

You can browse our Site without disclosing your personal data.

We value your comments and opinions. If you have any comments or questions or about Gybol Limited’s use of your information or about this online Privacy Policy, please send an email to cs@gybol.com

When you send us or provide us with personal information via email (that is, in a message containing a question or comment, or by filling out a form that emails us this information) or via telephone, we use it to respond to your requests.

If you email us, or give us your email address, we will keep a record of it. We may use it to contact you occasionally about other products and services which may be of interest to you, unless you ask us not to do so. We will not give your email address to any unauthorised third parties.

When you email us please remember that the content of your email is insecure and could be intercepted. Accordingly, please keep the amount of confidential information to a minimum and we will do likewise when we reply.

Gybol Limited strives to keep your personal data accurate and encourages you to contact us at cs@gybol.com to update your information, if necessary.

For any enquiry or concern about our privacy policy, or to request access to your personal data please contact our relevant data manager:

• Email: cs@gybol.com
• Address: Gybol Limited, 29 Harley Street, London, W1G 9QR
• Telephone Number: 0845 1 303 707

We have to provide you with a readable copy of the personal data, which we keep about you, within 40 days of receiving your written request. The Act allows us to charge a fee of £10 pounds for this service. Evidence or proof of your identity (for example, a passport, driver’s licence or current bills) will be required.

It is both in our interest and yours to hold accurate data. If the data we hold on you is inaccurate in any way, where appropriate, you may have the data:

• erased
• rectified or amended
• completed

We reserve the right to refuse to provide you with a copy of your personal data, but will give reasons for our refusal and allow you to challenge our decision.